Refund policy

At Magnolia Reserve, we want you to absolutely love our products. If you’re not satisfied, we will do what we need to in order to make it right. 

DUE TO PRODUCTS BEING MADE TO ORDER ALL SALES ARE FINAL UNLESS QUALIFIED BY THE SCENARIOS BELOW:

• Items that were sent incorrectly

• Damaged or defective products

Refund requests must be made within 7 days of the delivery date.

To request a refund, please contact us at returns.magnoliareserve@yahoo.com with your order number and a brief description of the issue. We require pictures of the defective areas of products in order to process a full refund/return. 

This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to returns.magnoliareserve@yahoo.com

For best long-term results, please refer to our washing and care instructions provided with your purchase.